You Ask, We Deliver

Choose from the widest range of features and the most robust hardware on the market

Build Your Solution

We believe that the success of any patient readiness platform depends on presenting the right questions to patients via the right device at the right time. The modular design of our platform allows you to build the right solution for your needs, including software, hardware, and integration interfaces. Browse the features below to craft the solution that best serves your patients and supports your staff.

Build Your Solution

We believe that the success of any patient readiness platform depends on presenting the right questions to patients via the right device at the right time. The modular design of our platform allows you to build the right solution for your needs, including software, hardware, and integration interfaces. Browse the features below to craft the solution that best serves your patients and supports your staff.

Select


Build your software solution from a wide range of modules.

Go

Connect


Connect with legacy systems via secure bidirectional interfaces.

Go

Deploy


Get the right hardware for your facility and workflow.

Go

Select

Authentication

Biometric Scanning

Fight fraud and protect patients with palm vein scanning technology.

Single Sign-on

Already using a patient portal? No problem! Our SSO and EID options will give patients one single interface for interacting with your organization.

Barcode Scanning

Patients can check in to their clinic quickly with a barcode and two-factor authentication

Patient Profile

Address

Reduce returned mail and get information to your patients when they need it.

Meaningful Use

Reduce barriers to collecting data required for meaningful use by letting patients fill in their own demographics information

Contact Information

Let patients update their contact information for more efficient call centers.

Language Preference

Let patients select their language preferences online and onsite

Email Address

Improve brand loyalty: make sure your promotional emails get to the right inbox.

Eligibility & Estimates

Insurance Capture

Validate insurances on file or add new primary and secondary insurances.

Benefits Validation

Validate patient co-pay, benefit and deductible information

View Estimates

Provide patients transparency to their copays and deductibles ahead of service

Surveys & Forms

Smart Surveys

Ask patients the right questions every time according to your business rules

Appointment-based Surveys

Check all the boxes; get the right information from patients based on their appointment type

Digital Forms Compliance

Package and send patient responses securely to the appropriate information system

Payments

Payment Profile

Give patients the ecommerce experience by letting them save payment methods, including bank routing numbers, and credit, debit or HSA cards

Financial Reporting

Get a daily report on how many patients provided payments

Account-based Billpay

No logins needed! Give patients the ability to pay online by entering their account number

Voids & Refunds

Give staff the ability to void payments and issue refunds at the point of service

Outstanding Balances

Provide patients an itemized bill and collect on outstanding balances

Chip and Pin

Stay current with the right hardware: our kiosks include chip and pin capabilities for processing collections onsite

Waiting Room Management

Express Check-in

Offer express check-in for patients who registered online

Queuing

Digital queuing gives patients insight into their estimated waittimes

Summon patients

Discretely call patients to appointments with digital visual & audio cues

Text Updates

Communicate delays or wait times via text message

Concierge Queue

Greet patients at the door, check them in, and guide them through outstanding tasks

Wayfinding

Provide patients and visitors digital and printed directions to clinics

Administrative Tools

Direct Traffic

Provide direction to patients to their appointments on time

System Connectivity

Give staff one tool that connects to all systems of record for ease of use and efficiency

Alerts & Flags

Prioritize patient services based on business rules

Data Warehouse

Enterprise dashboard, multifacility reporting, and benchmarking reveal your organization’s process improvements

Work Queues

Allow staff to verify information before patient-entered data is pushed to systems of records

On Demand Reporting

Get up to the minute reports on clinic throughput, waittimes, and patient activity

Connect

Imagine: One system to manage it all.

Our goal is to make it easy for your staff to focus on patients rather than toggling around computer systems. Our team specializes in integrating with all best-of-breed and home-grown health information systems so your staff can get all the information they need in one place, made possible by Vecna’s Intelligent Data Exchange Agent (IDEA™).

We connect with:

  • Scheduling
  • Billing systems
  • Eligibility and Estimation
  • EMR Solutions
  • Legacy systems
  • Document Management
  • 3rd party vendors and patient portals
  • Admission, Discharge, and Transfer (ADT) systems

Deploy

Plug-and-Play

Hardware Packages for Easy Install

Hardware should just work. That’s why we select best of breed components built specifically for use in healthcare settings and create turnkey packages for our customers. We have a high standard for hardware, and we measure our partners by their support, maintainability, and reliability of their products. Choose from our hardware packages for express check-in, digital clipboard, and patient flow management.

Automation Station

Use kiosks in registration areas to speed up patient check-in. Each kiosk model is equipped with chip-and-pin payment processing, palm-vein scanning, printing, image capture, and barcode scanning devices.

Free-standing Kiosk

 

 

Wall-Mount Kiosk

Tabletop Kiosk

Tablets

Use tablets for our browser-based express check-in, surveys, and digital forms. Tablets are equipped with remote shut down capabilities and security protocols to ensure proper use.

Tablets

Choose any manufacturer, any operating system.

(Samsung device shown)

 

Secure Enclosures and Cases

 

 

Patient Flow Management & Queuing Monitors

Use monitors to promote clear communication with patients in waiting areas. Monitors may be connected or WiFi-enabled. Sound bars optional.

Digital Signage

By Your Side, At Your Service

Bedside Registration and Mobile Patient Access Solutions

Enhance the Patient Experience with VGo

Take advantage of HIS integrations with mobile robotics. VGo, a robotic telepresence solution, allows an individual’s presence to be replicated in a distant location. Now a physician can see, be seen, hear, be heard and move around in any health environment – just as if they were there. In addition, VGo’s screen doubles as a mobile tablet so you can present patients with surveys and forms at their bedside.

Applications:

  • Access to patients while traveling
  • Consultations in rural hospitals
  • Rapid second opinions
  • Interpreter services
  • Patient greeting
  • Autonomous wayfinding
  • Family visits

Get to your patients on time, every time.

Learn more!

Bedside Registration and More

QC Bot is an autonomous mobile robot powered by an intelligent navigation system. This solution is designed to meet your patients at their bedside, where they can comfortably fill out questionniares, forms, and complete intake.QC Bot is where you need it, when you need it, at your beck and call. Other applications include supply delivery, and secure medication transport for dialysis, chemotherapy treatments, and pharmacy.

Want to optimize your patient registration and improve satisfaction? Ask us how!

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Get In Touch!

Questions about the features above? Talk to us!

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